Terms of Service for Critter Crossing Technology, LLC

Please read these Terms of Service carefully before engaging with Critter Crossing Technology, LLC for wildlife crossing technology and related services. This agreement sets forth the legally binding terms and conditions for our services.

1. Services

Critter Crossing Technology, LLC agrees to provide the client with wildlife crossing technology and related services as detailed in a separate Statement of Work (SOW) or service agreement. Services may include, but are not limited to, site assessments, system design, hardware and software deployment, monitoring and analytics, and ongoing support. The scope, timelines, and deliverables for each project will be explicitly defined in the SOW.

2. Client Obligations

The client agrees to provide Critter Crossing Technology, LLC with all necessary access to information, locations, and systems required to perform the agreed‑upon services. This may include access to project sites, infrastructure, technical documentation, and relevant data. The client is responsible for the accuracy and legality of all materials and access provided.

3. Payment Terms

Payment for services will be governed by the terms outlined in the SOW or invoice. Payment schedules may include milestones, retainers, or project‑based fees. Late payments may result in a suspension of services and/or the accrual of late fees, as specified in the SOW. Unless otherwise stated, all payments are non‑refundable.

4. Timelines and Deliverables

Critter Crossing Technology, LLC will make every effort to adhere to the project timelines outlined in the SOW. However, these timelines are estimates and may be subject to change due to unforeseen circumstances, permitting or regulatory delays, supply chain issues, weather, or delays in receiving client feedback or required materials. We are not liable for any delays caused by the client or circumstances beyond our reasonable control.

5. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the course of the business relationship. This includes technical documentation, system configurations, project data, performance metrics, and any other non‑public information. This obligation of confidentiality extends beyond the termination of the service agreement.

6. Limitation of Liability

While Critter Crossing Technology, LLC strives to deliver the best possible results, we do not guarantee specific outcomes, including particular collision‑reduction percentages or wildlife movement patterns. Environmental conditions, driver behavior, wildlife behavior, and other factors beyond our control can affect performance. In no event shall Critter Crossing Technology, LLC be liable for any lost profits, revenue, or indirect, consequential, or punitive damages arising out of our services.

7. Termination

Either party may terminate the service agreement with a written notice, typically 30 days in advance, as specified in the SOW. Upon termination, the client is responsible for all fees incurred up to the termination date. Critter Crossing Technology, LLC will cooperate in the transfer of all relevant data and assets back to the client, subject to payment of all outstanding amounts.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Critter Crossing Technology, LLC is registered, without regard to its conflict of law provisions.